Prepare2Respond Support

If you need assistance from customer support, please select a category that best suits your request. Select the Compose button, a window in your email program or browser should open up prepopulated with help@yqcaprogram.org and the chosen category the subject. If this doesn’t work for you, please use your email program to reach out to us directly at help@yqcaprogram.org.

Customer Support is available Monday - Friday 10:00a.m. - 6:00p.m. CST
Typically, your support request will be resolved in 24 hours or less.

Customer Support is not available: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day After Thanksgiving, Christmas Eve, Christmas Day, Day After Christmas, and New Year’s Eve (if the holiday falls on a Monday-Friday).